Draft for legal review. This page will be finalised before the pilot opens.

Terms of Service

These terms are an agreement between you and Kamm Creative Solutions, LLC (“we”, “us”), which runs buildIt.social. They cover the buildIt.social apps for Windows, macOS, iOS, Android and the web, and the service behind them. If you use buildIt.social for an organization, you agree to them for that organization too. Our Privacy Policy explains how we handle information.

The service

  • buildIt.social gives a business (an org) team chat, video calls, screen sharing, remote control, Pages, Schedule and, as it rolls out, Projects.
  • buildIt.social is in an invite-only pilot. Features will change as we learn from it, and some, such as Projects, are still in development.

Accounts

  • An org is created on the web with a work email address, which we confirm with a code. People join an existing org only through an invite from one of its admins.
  • Give accurate information, keep your password to yourself, and tell us if you think someone else has used your account. You are responsible for what happens under your account.
  • An org’s admins can require two-factor sign-in for its members.
  • Agent tokens act as you. If your org allows agent access and you create a personal token for an AI assistant or a script, everything done with it is done as you and with your permissions. You are responsible for it, so keep tokens secret and revoke any you no longer use.

Orgs and their content

  • An org owns its records. Messages, files, pages and items posted in an org stay with the org, including after the person who posted them leaves or deletes their account.
  • An org’s owners and admins decide who joins, what roles people have and which features are on, and they can read the org’s audit log. Admins can’t read direct messages they aren’t part of.
  • The last owner of an org has to hand ownership to someone else, or have the org deleted, before deleting their own account.

Your content

  • You give us permission to store, copy, transmit and display your content only as needed to run buildIt.social for you and your org, for example to deliver messages, make link previews and send notifications.
  • You are responsible for having the right to share what you post.

Acceptable use

Don’t use buildIt.social to:

  • break the law or infringe anyone’s rights;
  • harass, threaten or spam people;
  • share malware (the service blocks uploads of programs and installers);
  • use remote control on anyone’s computer without their consent, or try to get around its safeguards;
  • get into accounts, orgs or data that aren’t yours, or get around the service’s security, limits or billing;
  • overload the service, for example by going past the agent API’s rate limits.

Limits

  • Up to 8 people in a call, and up to 16 people in a group direct message.
  • Files up to 100 MB, and videos up to 250 MB.
  • Up to 10 photos or videos in one message.

Remote control

  • Only a presenter on Windows or macOS can be controlled, and only after agreeing each time, for 5, 15, 30 or 60 minutes.
  • The presenter can take control back at any moment with a hotkey, or just by using their own mouse or keyboard. Only one person can control a screen at a time.
  • The presenter is responsible for deciding whom to give control to. The person in control is responsible for what they do with it.

Other companies’ services

  • Some features show content from other companies: GIFs from KLIPY, videos and posts from YouTube, Vimeo, Loom, TikTok, Reddit, Threads, Instagram, Facebook and X, and linked websites. Their own terms apply to their content.
  • By watching YouTube videos in buildIt.social, you agree to the YouTube Terms of Service, and Google’s use of information is covered by the Google Privacy Policy.
  • If your org links GitHub, GitHub’s terms apply to your use of GitHub.

Fees and billing

  • Price: $11.99 (US dollars) per active user per month, before tax. An active user is a member who used the org at least once that month; people who didn’t use it that month cost nothing. Every org pays for at least one user.
  • Billed after the month: each month is billed at its end, for that month’s active users. Billing is monthly only.
  • Founder price: the first 50 orgs pay $7.99 per active user for up to 25 users, for as long as they stay subscribed without a break. Users beyond 25 are billed at the standard price.
  • Guests: each month, an org can have active guests free, up to 3 per active member (at least 3). Active guests beyond that are billed as active users. An org can have up to 6 guests per active member (at least 10).
  • Free trial: 30 days. A card is needed to start it, and the first charge comes after the trial, at the end of the first paid month. One trial per person and per card.
  • Payment: buildIt.social is sold only on the web, through Stripe. Stripe’s Link service is the merchant of record: it charges your card, calculates and collects sales tax, and sends receipts and invoices. Card statements show “LINK.COM*”.
  • Late payment: if a payment is more than 14 days overdue, the org becomes read-only until it is paid.
  • Cancelling: an org can cancel at any time, effective at the end of the billing period. It then stays readable, but can’t be changed, until it is deleted 90 days after cancelling. We email its admins 30 days and 7 days before. Reactivating before then restores everything.

Ending your use

  • You can delete your account at any time, in the app or in the web app. What happens to your information is in our Privacy Policy.

Changes to these terms

We’ll post changes on this page.

Contact

buildIt.social is run by Kamm Creative Solutions, LLC. Contact details will be posted on this page.